Cancelation Policy

If a guest wishes to cancel, their deposit will be refunded as follows:

100% – 45 days prior to checkin date
50% – 21-44 days prior to checkin date
0% – less than 20 days prior to checkin date

Hurricane Policy

The Cayman Islands official “Hurricane Season” is between 1 June and 30 November each year. Historically, the Cayman Islands have not received threats of hurricane until much later in the season, usually around September and October.

Refunds are available if a hurricane cuts your trip short. If the Cayman National Hurricane Committee issues a “Hurricane Warning” and visiting guests on the island are asked to return home, then White Sands Hideaway will refund any nights remaining on their reservations less a US$100. Administration Fee. Should a guest choose to remain on island, please note that they do so at their own risk and the Owner and the property manager will not be held liable. If there is not an official request by the Government for visiting tourists to evacuate the island, but the guest decided to leave anyway, then White Sands Hideaway will hold the funds on file from those unused nights for a future booking within a 12 month period, less the US$100. Admin Fee.

     

Privacy Policy

      We at White Sands Hideaway know you care about how your personal information is used and shared, and we take you privacy seriously. Please read the following to learn more about how we collect, store, use, and disclose information about you when you use our website White Sands Hideaway has created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this website. We holds the privacy of your personal information in the highest regard. The following discloses our  information gathering and dissemination practices for this website. We recognizes the importance of protecting your privacy, and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our website. This policy will be continuously re-assessed against new technologies, business practices and our customers’ needs. What Information Does White Sands Hideaway Collect When you visit this website you may provide us with two types of information: personal information, you knowingly choose to disclose, which is collected on an individual basis, and website use information collected on an aggregate basis, as you and others browse our website. 1. Personal Information You Choose to Provide Credit Card Information
If you choose to book with a deposit or full payment, you may need to give personal information and authorization, that we may obtain information from various credit services. For example, you may need to provide the following information:
-Name
-Mailing address
-Email address
-Credit card number
-Name on credit card
-Credit card billing address
-Business and home phone number Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail, text message and telephone. 2. Website Use Information Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our Company’s website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website and the websites visited just before and just after our Company’s website. How Does White Sands Hideaway Use the Information That You Provide to Us?
 Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, as well as our marketing and promotional efforts to improve our content and service offerings and customize our site content, layout, services and for other lawful purposes. These uses improve our website and better tailor it to meet your needs. Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties, except as required by law. What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that website’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser, if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies, it has already sent to you, not the cookies sent to you by other websites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our website will not function as effectively, when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses. How Do We Use Information Collected from Cookies?
 As you visit and browse our website, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allows us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback to constantly improve our website and better serve our clients. Cookies does not allow us to gather any personal information about you, and we do not intentionally store any personal information that your browser provided to us in your cookies. IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data, known as traffic data, so that data (such as the web pages you request) can be sent to you. Sharing and Selling Information
 White Sands Hideaway does not share, sell, lend or lease any of the information that uniquely identifies a subscriber (such as email addresses or personal details) with anyone, except to the extent necessary to process transactions or provide services that you have requested. How Can You Access and Correct Your Information?
 You may request access to all your personally identifiable information, that we have collected online and maintained in our database, by emailing us at the Contact page of our website. What About Legally Compelled Disclosure of Information?
 We may disclose information when legally compelled to do so. In other words, when White Sands Hideaway, in good faith, believes that the law requires it, or needs to protect our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service, or to protect the safety of our users and the Public. What About Other Websites Linked to Our Website?
 We are not responsible, directly or indirectly, for the practices employed by websites linked to, or from our website, or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember, that when you use a link to go from our website to another website, our Company’s Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website’s own rules and policies. Please read over their rules and policies before proceeding. Your Consent
 By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. White Sands Hideaway reserves the right to amend this privacy policy at any time with or without prior notice. Our Commitment To Data Security: 
Please note that your information will be stored and processed on our computers and servers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collects online. Policy Modifications
 We reserve the right to change our Privacy Policy at its discretion, at any time, with no prior notification to, or consent by, you, the user. If/when changes are made to this privacy policy, we will post any changes here, on this web page, so be sure to check back periodically. However, please be assured that, if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under our changed Privacy Policy in a manner that is materially inconsistent with our original Privacy Policy. We appreciate you taking the time to go through our Privacy Policy provided for you.      

          Terms And Conditions

 

White Sands Hideaway can cancel or reject bookings that don’t meet our requirements.

There is a minimum 3 night stay.

Bookings must be made by a guest aged 21+and be a guest staying at the property.

We accept all major credit cards and bank drafts/cashiers checks are also accepted.

Damage deposits are required. We require a $300. refundable deposit to be held during guest stay in case of damage.

The property has high-speed internet & telephone service but is not guaranteed. We make every effort to make sure the internet/WiFi is working properly prior to your arrival. If the internet/Wi-Fi/telephone is not working properly, we will make every effort to restore the connection, but cannot make any guarantees as the service is provided by an outside entity. If there is a technical problem that cannot be solved, White Sands Hideaway will not be responsible for any internet service provider and is not obligated to refund any of your money if there is any type of problem with the internet/telephone service.

Flight details must be provided within 30 days of arrival. Upon receipt of your flight details we’ll be able to advise you with the property managers information.

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